ACE Relocation Nation
Designed to keep HHG Van Operators updated on industry topics that impact their ability to run a successful small business. Ace Relocation Systems is a leading U.S. moving, warehousing, and distribution company with coverage around the globe. For nearly 40 years, our family-owned business has provided unrivaled customer service to individuals, employee relocation programs, and commercial business clients. Our strength comes from our small-business heritage and customer-first philosophy combined with the services and technology that come from being the largest hauler for Atlas Van Lines. https://www.acerelocation.com/
ACE Relocation Nation
067 BRAVO - Vince Conner: A PVO’s Path to Excellence
In this episode of ACE Relocation Nation, host Dan Lammers welcomes Vince Conner, a BRAVO Award nominee and standout Professional Van Operator (PVO), to the mic. Vince shares his unique perspective on life as a PVO, discussing everything from the challenges of navigating tight schedules and busy streets to the pride he takes in his custom retro-styled trailer.
Vince’s infectious humor and down-to-earth nature shine through as he talks about his commitment to providing top-tier service and how his hard work has earned him a BRAVO nomination. Along the way, he gives a special shout-out to his family, reflects on his journey in the moving industry, and offers a glimpse into the realities of balancing life on the road with personal responsibilities.
This episode provides a candid, heartfelt, and often humorous look at the moving industry through Vince’s eyes—one that celebrates the dedication and resilience it takes to be the best. Whether you're a driver, a customer, or simply someone who enjoys great stories of personal triumph, this is one episode you won’t want to miss.
00:00 – Introduction by Dan Lammers, welcoming Vince Conner to the podcast
02:30 – Vince talks about his current moving job and being in Seattle
05:00 – Shout-out to Vince’s wife, Bridget, and discussion of his retro-styled green trailer
07:30 – Vince shares challenges of managing double bookings and moving logistics
10:00 – Discussion about Southern California wildfires and impacts on the job
12:30 – Humorous talk about the pie-in-the-face fundraiser for breast cancer awareness
15:00 – Vince’s BRAVO nomination and what it means to him
17:30 – The importance of safety in the moving industry, as Vince reflects on his experiences
20:00 – How Vince handles stressed customers during relocations
22:30 – Dan and Vince share stories about networking and conventions in the moving industry
25:00 – Discussion on keeping the trailer full and the importance of efficiency on the job
27:30 – Reflecting on Vince’s career growth and his experience with ACE Relocation
30:00 – The role of technology in improving the safety and efficiency of the moving industry
32:30 – A lighthearted conversation about working with family and balancing personal commitments
35:00 – Vince talks about his recognition in the industry and the impact of being nominated for awards
37:30 – More on Vince’s experiences with his green trailer and his journey on the road
40:00 – Dan reflects on ACE Relocation’s culture and how Vince has contributed to it
42:30 – Vince offers advice for new PVOs entering the moving industry
45:00 – Vince shares stories from his early career and lessons learned
47:30 – Final thoughts, reflections, and closing remarks by Dan and Vince
ACE Relocation Systems
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